Stop Talking,
Start Communicating

The Art of Communication and How To Talk To Absolutely Anyone

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Communication is a learned skill. However, while most people are born with the physical ability to talk, not all can communicate well unless they make special efforts to develop and refine this skill further. Very often, we take the ease with which we communicate with each other for granted, so much so that we sometimes forget how complex the communication process actually is.

Our highly interactive workshop helps develop skills and strategies for successful communication in the modern environment.

Through case study scenarios, role plays, personality tests and mini-presentations you will learn how to communicate better with others.

Learn to understand how you communicate, how others communicate and how to adjust to meet their needs. Discover how effective communication is greatly improved by understanding communication preferences and overcoming communication barriers.

Communicating With Effect 

Impactful communication is a major life technique that helps you articulate ideas, receive feedback and generate discussions for problem solving or pleasure. Our personal activities and work represent the components of our daily lives and to succeed in these institutions, you’ll need strong communication skills.

Communication impacts your success at work and life by fostering productive interaction with other people. Unskilled or unpleasant communication can negatively impact your ability to progress in these areas. 

 

Key Insights : 

  • Impact of communication and why you should care
  • Understanding the nature of communication
  • Components of communication
  • Creating a clear message

How To Listen, Really Listen… 

Listening is not something that just happens. An active listening is an active process in which a conscious decision is made to listen to and understand the messages of the speaker.

Genuine listening has become a rare skill. It helps build relationships, solve problems, ensure understanding, resolve conflicts, and improve accuracy. At work, effective listening means fewer errors and less wasted time. On a personal level, it helps develop a healthy and trust-based relationship as individuals can open up to each other. Listening builds friendships and careers.

 

Key Insights :

  • Active listening
  • Being empathetic
  • Clarifying information
  • Non-verbal signs of active listening

Communicating Styles

Learning to identify the different communication styles – and recognizing which one we use most often in our daily interaction with friends, family and colleagues – is essential if we want to develop effective, assertive communication skills.

It is very important to understand your own communication style, so you can recognize both its strengths and weaknesses. Your communication style has a lot to do with how much of what you “say” will truly be understood and accepted. This also means it is helpful to understand the communication styles of others. By recognizing where your styles mesh and where they don’t, you have the opportunity to be a much more effective communicator.

 

Key Insights :

  • Link between personality and communication methods
  • Discover your personality and communication style
  • Recognising different communication characteristics
  • Communicating effectively with others

You Said What? 

Most people would agree that communication between two individuals should be simple. When you communicate, you are successful in getting your point across to the person you’re talking to. However, there will be instances where this may not be achieved.

There are many reasons why communications may fail. In many instances, the message may not be received exactly the way the sender intended. It is, therefore, important that the communicator seeks feedback to check that their message is clearly understood. It is also important to remember that there is a difference between talking and communicating. When we talk, we tend to erect barriers that hinder our ability to communicate.

 

Key Insights :

  • Common barriers to communication
  • Overcoming communication barriers
  • Responding to people under pressure

An Introvert’s Guide To Small Talk

Introverts tend to dread small talk. They worry that it will be boring, awkward, or that they’ll run out of things to say. But in today’s world, small talk is difficult to avoid. Cocktail parties, networking events, and even the line for coffee at work may require a brief exchange of pleasantries.

Many introverts would be surprised to discover that small talk doesn’t have to be painful. By learning a few simple techniques, you can polish your conversational skills and make a positive impression.

 

Key Insights :

  • Extroverts and introverts
  • The necessity of light conversation
  • Avoiding awkward small talk

Meor Farid

Brand Communication Expert

Meor is a Corporate Trainer, associated with MNCs and educational institutions. His experience and association from various sections helps him to effectively manage people and their behaviour. He is a creative coach and possesses excellent interpersonal management skills.

He had his first job at Citibank as a junior executive in 1998. As a graduate from Oklahoma State University, he has worked and interacted with people with diverse cultures from different parts of the world. Realising that people have different perceptions on viewing things, he has a way to communicate to people in a pleasant and enjoyable way. Equipped with this skill, he had been entrusted by his superiors to communicate with various groups throughout his entire career, which included stints at Ambank and Hong Leong Bank.

With a total career span of 13 years in the banking industry, Meor’s job function had included managing executives, training new hires, motivating team members and organizing team building exercises for his workplace. With an open and a visionary mind, Meor was also part of a think-thank team assembled from various departments that discussed the banking group’s goals and challenges.

Meor had since left the banking industry to start his career as a trainer and a consultant. Since then, he has trained various levels of departments for corporations, including IBM and OCBC Bank. With years of coaching and interacting with people throughout his banking years, Meor has imparted his own unique and attractive way in his training modules. Conducted in dynamic and enjoyable sessions, his trainings focus on long term human development particularly on communication and leadership qualities. A dedicated trainer, Meor is a firm believer that every person has a hidden potential that can be further developed in order for them to excel in life in their own way.

His list of corporate clients include IBM, Public Bank, OCBC Bank, Alam Flora, Federation of Malaysian Manufacturers, Ace Jernih Insurance, Pacitifc & Orient Insurance Co Bhd, Universiti Teknologi Malaysia, Universiti Tun Hussein Onn, Universiti Teknologi Mara, Sunway University and Nilai Universtiti.

Communication – the human connection – is the key to personal and career success.

Paul J. Meyer

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